Once we have received your booking, one of our friendly staff will email you with a confirmation. Please note, you are not booked until you receive this confirmation. As we are only a small boat, please allow us up to 24 hours for a reply. If you have not heard from us by then please re-contact via email firstname.lastname@example.org or call us on 07 4041 1600 or our free call number (within Australia) 1800 111 346.
Covid 19 Amended Cancellation Policy
In order to support our visitors to Cairns during these uncertain times we will be wavering all cancellation fees on bookings booked through this website for travel until June 30th 2020. So if you need to make any changes to your travel plans, you can do so free of charge! Please just call us 0740411600 or email email@example.com to make arrangements.
Bookings made for travel after June 30, 2020 will be subject to our standard cancellation policy below:
Individual Cancellation policy
We have a very generous cancellation policy which allows you to cancel or change (subject to seating availability) up to 24 hours before travel. After this time, there is a 100% cancellation fee.